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Woman in Office e-Quant is widely acknowledged as the leading UK based independent supplier of
IT Service Management Training and Consultancy.
Group of Office Workers Although based in the UK, e-Quant provide consultancy and training solutions throughout the world


Popular Accredited ITIL® Courses
ITIL® v3 Foundation
ITIL® v3 ‘Weekend’ Foundation
ITIL® v2 Foundation
ITIL® v2 Managers Certificate
ITIL® v2 to v3 Managers Bridging course

Short courses
Developing & Maintaining the Service Catalogue
Developing & Maintaining the CMDB
Running an ITIL® Conformant Service Desk
Implementing and Maintaining effective Incident & problem Management
Implementing and Maintaining effective Change Management
Developing and running an ITIL® Alignment (maturity) Assessment
How to implement and use ITIL® effectively
ITIL® Implementation Consultant Workshop

ITIL® v3 Intermediate Courses
Service Lifecycle Service Operation
Service Lifecycle Service Transition
Service Lifecycle Service Design
Service Lifecycle Service Strategy
Service Lifecycle Continual Service Operation
Service Capability Planning, Protection, and Optimisation (PPO)
Service Capability Release, Control and Validation (RCV)
Service Capability Service Offerings & Agreements (SOA)
Service Capability Operational Support & Analysis (OSA)
Managing Across the Lifecycle

Non-ITIL® Courses
COBIT Foundation
ISO20000
ISO20000 Implementation Considerations

Headline News

ITIL v2 Managers' Course - Next Course schedule

There are places available on the ITIL v2 Managers' certificate course scheduled to run in Swindon on the following dates:

Service Support - August 3rd - 7th
Service Delivery - August 24th - 28th

The cost of this course is only £2,600.00 (+vat). This includes the cost of the Service Support and Delivery Modules, a Case Study focussed Revision Day and the 2 x 3 hour ISEB examinations.

We are finding these courses are becoming increasingly popular as in the present economic climate this qualification becomes ever more vital for those seeking employment / contract opportunities in the IT sector.

If you want to know more or book a place contact us at:
enquiries@e-Quant.co.uk

 

Who we are & what we do

Since 1999 e-Quant has delivered a comprehensive and innovative portfolio of IT Service Management Consultancy and Training solutions.

Although known for our in-depth knowledge and expertise in the general field of IT Service Management and Governance, it is within the specialist areas of ITIL® and ISO 20000 that e-Quant is proud to be recognised as one of the foremost independent ‘thought-leaders’ operating today.

Why are we different?

We innovate – we think – we are not just about ITIL

Unlike many so called consultancies we do not slavishly follow one approach or use a single framework (such as ITIL).

Many organisations are now beginning to recognise that ITIL is only a starting point in the delivery of quality IT Services. For some time e-Quant have been developing and employing a number of approaches that combine ITIL with other frameworks in order to deliver real benefit. We have found that only by taking this type of approach can you really benefit from the investment you make in ITIL.

For example, to see how we innovate why not:

Take a look at our approach to combining ITIL with Six Sigma & Lean Six Sigma OR

Talk to us about how we have used CMM to assess and improve the maturity of processes for a number of IT Service Providers OR

Ask us about our ‘ITIL Starter Pack’ that has helped a number of SME organisations get to grips with what ITIL has to offer OR

Take a look at our In-house briefings and Short Courses to see how we have developed truly innovative training solutions OR

...you get the point...


We offer 3 main types of Services

  • IT Service Management Training. We are a fully accredited ITIL® Training Organisation (accredited with ISEB), and we offer a complete range of Service Management training courses.
  • ITIL Accredited
  • IT Service Management Consultancy. This is not just ITIL. We also utilise such tools and frameworks as Six Sigma, LEAN Six Sigma, CMM etc
  • IT Service Management ‘In-House’ Briefings.

  • Why we are different

    We listen - and we adapt to you

    Although we have an extensive portfolio of training and consultancy, we never forget that your needs are unique. As such, we listen to your needs, tailor our products and develop solutions to meet any particular requirements you might have.

    At e-Quant we have a history of providing a wide range of practical IT Service Management solutions. We deliver real measurable benefits to your organisation rather than simply implementing process and teaching theory for ‘lip service’ or accreditation purposes alone. Our aim is to ensure that you are provided with a structured, pragmatic, results-oriented approach that is tailored to meet YOUR requirements.

    Even though we are UK based we have a proven global reach. e-Quant have the capability to deliver a Training and Consultancy solution anywhere in the world. e-Quant Trainers and Consultants are culturally aware and sensitive to local working practices. We have previously successfully delivered solutions throughout Europe, Middle East and Africa, Asia Pacific and North America.

    Ultimately, the key benefit of working with e-Quant is our people, our culture and our approach. Our consultants have years of ‘real world’ experience in the standards and frameworks that we endorse, implement and teach.  We can quickly adapt to your team characteristics and provide the insight and guidance needed for your success. Unlike many of our competitors we encourage our Trainers and Consultants to use their ears rather than their mouths….after all, it is what you are saying that is important!



    Examination
    Pass Guarantee Scheme
    Training
    Price Guarantee Page
    Training Special Offer ITIL® v2 Managers’ course
    The ITIL®
    Starter Pack
    Is ITIL® all hype and no ROI?
    The ITIL® v3 qualification
    Structure Explained
    Are you ready for IS038500?
    ITIL® and Six Sigma
    A powerful combination
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