eTOM (an introduction)
eTOM (an introduction)

We tailor the content and length of this briefing session to meet your specific needs. It is generally used to provide an entry level overview of eTOM and how it can be used in the organisation.

Depending on the requirement this briefing session will enable those attending to:
• Understand what eTOM (Enhanced Telecom Operations Map) is
• Understand the key principles and concepts of eTOM
• Understand the key benefits of using eTOM
• Understand how eTOM interacts with other frameworks such as ITIL and COBIT

Who will benefit from attending?

It will be of particular benefit to:
• Anyone who wishes to simply understand eTOM – what it is, and the potential benefits of using it
• Managers who have been tasked with implementing the eTOM framework in the organisation
• Anyone who has been asked to contribute to an eTOM initiative

Prices

To discuss prices for the provision of this in-house briefing for your organisation please contact us at enquiries@e-quant.co.uk or call us on +44 (0)115 966 8375
e-Quant - Areas of Focus
IT Service ManagementGreen ITLean ITIT GovernanceBenchmarking Optimisation